MotorDex Support

We read every message and aim to reply within a few days.

MotorDex is a game where you photograph real cars you spot and collect them as trading cards. Need help, found a bug, or want a car added? Get in touch:

Email: support@motordexgame.com

Common questions

• A scan failed or misidentified a car. Scanning needs a clear, well-lit shot of the car and a network connection. If it times out, just try again. A wrong guess is usually fixed by a closer, less-angled photo.
• How do I delete my account? Open the app → Settings → Delete Account. This permanently removes your account, catches, photos, and all data. Can't get into the app? See Delete Your Account to request it by email. On iPhone, if you used Sign in with Apple, also revoke it under Settings → your name → Sign in with Apple.
• How do I restore a purchase? Open the paywall (or Settings) and tap Restore Purchases. Subscriptions are managed by the store you bought from: on Android, the Play Store app → your profile → Payments & subscriptions; on iPhone, Settings → your name → Subscriptions.
• What is MotorDex Pro? The free tier holds up to 100 cards. Pro unlocks an unlimited garage and batch import, as a monthly subscription or a one-time Lifetime unlock.
• Daily scan limit. There is a generous per-day scan limit to keep the service healthy. Normal play won't hit it.
• Reporting and blocking. In the friends feed you can report a catch or block a user; blocking removes them from your feed and friends.

Legal

Privacy Policy · Terms of Use